Privacy Policy

Last updated: October 29, 2026

This Privacy Policy explains how velemax (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit velemax.shop, purchase a digital eBook, or contact us.

1. Information We Collect

Depending on how you interact with our store, we collect:

• Contact and billing information: Your name, email address, billing address, and telephone number when provided.

• Order information: Products purchased, transaction details, payment status, and purchase history.

• Technical information: IP address, browser type, device information, and information about your interaction with our website, collected through cookies and similar technologies.

• Support information: Messages, attachments, and other details you provide when requesting assistance.

• Digital delivery information: Information needed to provide download links, manage access to purchased files, and troubleshoot delivery issues.

Payment information is processed by the payment providers available at checkout under their own privacy policies.

2. How We Use Your Information

We use personal information to:

• Process payments and manage orders.

• Deliver purchased eBooks and download links.

• Provide customer support and resolve download issues.

• Send order confirmations and other purchase-related communications.

• Maintain, secure, and improve our store.

• Detect suspected fraud or unauthorized activity.

• Meet applicable accounting, tax, and legal obligations.

If we send promotional emails, we do so where permitted by applicable law. You can unsubscribe using the link in those emails.

3. How We Share Information

We share information as needed with service providers that support our business, including Shopify, payment processors, digital delivery applications, hosting providers, and customer support services.

We may also disclose information to comply with legal obligations, respond to lawful requests, protect rights and security, or in connection with a business transfer.

4. Shopify

Our store is hosted on Shopify, which processes personal information to operate and support the store. Shopify may also process information for its own purposes as described in its privacy policies.

Learn more at:
https://www.shopify.com/legal/privacy

5. Cookies and Privacy Choices

Our website uses cookies and similar technologies to support functions such as shopping carts, checkout, security, and remembering preferences.

Depending on the tools enabled on our store and your privacy choices, these technologies may also support analytics or advertising.

Where available, you can manage your preferences through our cookie banner or privacy controls. You can also adjust your browser settings, although blocking some cookies may affect website functionality.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders